What happens in the case where the Facebook page is not registered with the Facebook News Page Index?

There are two scenarios here:

  1. If the Page is not NPI approved and you start sending Push notifcations, the subscribers will receive these notifications only for 24 hours. Post that, no notification would be delivered to them.

  2. Your page will be blocked by Facebook.

What are the message tags attached with these message type?

The message type is News Messaging and the tag is NON_PROMOTIONAL_SUBSCRIPTION.
You can read more about it here.

What are the currently supported languages under News Page Index?

Bengali
Danish
Dutch
English
Finnish
French
Hindi
German
Italian
Marathi
Norwegian
Portuguese
Sinhala
Spanish
Swedish
Tamil

What to do if your Facebook Page gets disconnected?

Reasons for page disconnect

  1. The user has not pushed a campaign for a very long time.
  2. Change in the Page Admin.

Solution

Steps to re-connect your Facebook Page:

  1. Get your Facebook Page disconnected from iZooto backend. Write to [email protected] to get this done.
  2. Once the iZooto team has disconnected your page you will have to again follow the steps to link your Facebook page.

❗️

Once the page is disconnected by iZooto, you can connect your page in the same project.You do not need to add a new project.

How should I unsubscribe to messenger?

In order to unsubscribe to any of the pages, the user simply has to type 'Stop' in the Facebook Messenger Application and send it. The user will receive a confirmation message that he has been unsubscribed and shall not receive any further messages.


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